GoldMine® Premium Edition

Focus on Customer Relationships

GoldMine Premium Edition enables you to effectively manage every facet of your business relationships. Opportunities to win and retain customers occur at every phase of the customer relationship lifecycle. GoldMine Premium enables you to turn more of these opportunities into additional bottom-line value, often by leveraging data you already collect.

Created for entire medium-sized enterprises or distributed enterprises, GoldMine Premium delivers software the way you want it.

GoldMine Premium adds an advanced service and support module and a newly developed, intuitive interface to the robust CRM functionality of GoldMine Corporate Edition.

New Support Module!

Reduce your customer service costs, while increasing customer satisfaction by deploying GoldMine Premium's Support Module.

          Serve customers faster and more effectively
          Increase technician productivity
          Lower cost of service
          Reduce training time

New Intuitive Interface!

Highly intuitive
Easy navigation
Standards-based
Get to functionality and data quickly

Relationship Management

GoldMine Premium Edition consolidates customer information in one convenient location, which enables sales, service and marketing teams to view consistent data and similar facts across all facets of the organization

Contact list views include preview panes for quick navigation to detailed information of any contact. Contact record tabs can be reordered per user specific requirements and more can be displayed on the screen for added information

Gain a holistic view of any customer maintained in GoldMine to effectively communicate with the entire client base

Daily Activity Management features enable all users to manage day to day tasks and email conversations

Activity List preview pane visually displays open and closed activities, email communications and more

Quickly schedule calls, appointments, and to-do’s for any contact with the click of a button

Calendar views provide insight into each users daily, weekly and monthly activities. Group calendars enable managers to view subordinates calendar information