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GoldMine® Premium Edition
Focus on Customer Relationships
GoldMine Premium Edition enables you to effectively manage every facet
of your business relationships. Opportunities to win and retain
customers occur at every phase of the customer relationship lifecycle.
GoldMine Premium enables you to turn more of these opportunities into
additional bottom-line value, often by leveraging data you already
collect.
Created for entire medium-sized enterprises or distributed enterprises,
GoldMine Premium delivers software the way you want it.
GoldMine Premium adds an advanced service and support module and a newly
developed, intuitive interface to the robust CRM functionality of
GoldMine Corporate Edition.
 
New Support Module!
Reduce your customer service costs, while increasing customer
satisfaction by deploying GoldMine Premium's Support Module.
Serve customers faster
and more effectively
Increase technician
productivity
Lower cost of service
Reduce training time
New Intuitive Interface!
Highly intuitive
Easy navigation
Standards-based
Get to functionality and data quickly
Relationship Management
GoldMine Premium Edition consolidates
customer information in one convenient location, which enables
sales, service and marketing teams to view consistent data and
similar facts across all facets of the organization
Contact list views include preview panes for quick navigation to
detailed information of any contact. Contact record tabs can be
reordered per user specific requirements and more can be displayed
on the screen for added information
Gain a holistic view of any customer maintained in GoldMine to
effectively communicate with the entire client base
Daily Activity Management features enable all users to manage day to
day tasks and email conversations
Activity List preview pane visually displays open and closed
activities, email communications and more
Quickly schedule calls, appointments,
and to-do’s for any contact with the click of a button
Calendar views provide insight into each users daily, weekly and
monthly activities. Group calendars enable managers to view
subordinates calendar information
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